Most frequent questions and answers

We offers free samples (buyer pays shipping), direct export as a factory-trading company, rigorous full-line and finished product quality inspections, FOB/CIF trade terms with 30% T/T deposit and 70% before shipment, typical 30-35 day delivery, and custom new product development by an in-house design team.
FAQ BG

1. About free samples?

Yes, samples are free. But the express cost is on the buyer’s account.

Shipping ways: EMS, DHL, FedEx, UPS, TNT, China Post etc.

2. Are you a factory? Can you export the goods directly?

Yes. We are trading and manufacturing company, we can export the goods by ourselves.

3. How to control the quality?

Full inspect on assemble line by professional machine.

Finished product and packaging inspection.

4. What is the trade terms and payment terms?

Trade terms: FOB &CIF ,C&F etc. Payment term : T/T , 30% as deposit, 70% before shipping.

5. How about the time of delivery?

Honestly, it depends on the order quantity and the season you place the order. Normally, the delivery will be around 30-35 days.

6. About the ability to develop a new product?

We have a development team with excellent designers who will design new products according to client demand.

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We will respond within 12 hours, please pay attention to the email with the suffix “@song-mile.com”

Also, you can go to the Contact Page, which provides a more detailed form, if you have more inquiries for more cosmetic packaging products or would like to obtain a solution negotiated.

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